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4.1.6 [04rd November 2024]

Fixed

  • FixedTicket time calculation issue fixed

4.1.5 [03rd November 2024]

Added

  • AddedAI Support
  • AddedPHP 8.3.x Support
  • AddedSearch From Ticket Body
  • AddedNeed Reply on Ticket Panel

Fixed

  • FixedEmail Template Issue
  • FixedSome UI
  • FixedInvestigation Status Issue Fixed on Client Panel
  • FixedCK Editor Reply Issue
  • FixedAdmin Can Not change the Other User Password
  • FixedChat Button Color Change Issue
  • FixedNotification Issue Fixed
  • FixedCustom CSS Adding Issue

4.1.4 [23th March 2024]

Fixed

  • FixedFixed close tickets in active ticket issue

4.1.3 [20th March 2024]

Fixed

  • FixedFixed minor issue

Added

  • AddedNeed Reply feature

4.1.2 [29th October 2023]

Fixed

  • FixedFixed addon issue
  • FixedFixed admin theme issue
  • FixedFixed addon issue

Added

  • AddedAdmin Theme chooser

4.1.1 [04th October 2023]

Fixed

  • FixedFixed install issue
  • FixedFixed color issue
  • FixedFixed addon issue

Added

  • AddedAddons frawork ready
  • AddedSample addon added to develop

4.0.0 [29th July 2023]

Fixed

  • FixedAssigne rule notify email bug fixed
  • FixedFixed some other bugs

Added

  • AddedAdded admin panel color, check admin settings - app settings - Admin Color

3.2.5 [09th April 2022]

Fixed

  • FixedFixed minor issues
  • FixedCSS issue fixed

3.2.4 [06th April 2022]

Fixed

  • FixedFixed issues
  • FixedRemote login issue fixed
  • FixedCSS issue fixed
  • FixedAdmin Panel link 404 issues fixed

Added

  • AddedAdded support of PHP 8.1.x
  • AddedAdded feature of direct file link in ticket details, option is in App Settings > File Settings

3.2.3 [1st April 2022]

Fixed

  • FixedFixed issues

3.2.2 [22th March 2022]

Fixed

  • FixedTicket Category wise search issue fixed
  • FixedNow numaric Custom field accepts float number
  • FixedSTARTTLS added in smtp & imap settings
  • FixedFixed some minor issues

Added

  • AddedAdded support of PHP 8.0.x
  • AddedAdded Time and Datetime Custom Field
  • AddedAdded client search option

3.2.1 [20th Oct 2021]

Added

  • AddedAdded discord social login feature

3.2.0 [10th May 2021]

Added

  • AddedAdded 3 more payment gateway : PayuMoney,PayTM,Instamojo

Fixed

  • FixedBug fixed payment method in payment list
  • FixedMessage sent bug fixed
  • FixedKnowledge Search bug fixed
  • FixedFAQ Delete bug fixed
  • FixedFAQ Category delete bug fix

Added

  • AddedAdded Addon Managment Menu : Admin Settings > Addons
  • AddedAdded Stripe, Paddle & Razorpay payment geteways. And paypal is already exists so, there are four payment geteways now. Menu : Payment Settings
  • AddedUpdated UI in theme 2020, also you can change header style
  • AddedAdded multiple color choosing option in live edit
  • AddedAdded option to hide knowledge menu. (Admin Settings > App Settings > General)
  • AddedAdded option to delete agent.
  • AddedAdded option to hide priroty input form ticket opening form in client panel.(Admin Settings > App Settings > Ticket Settings)
  • AddedAdded option to hide priroty from all over from admin panel. (Admin Settings > App Settings > Ticket Settings)

Fixed

  • FixedFixed email exists issue on archive/deleted user
  • FixedFixed chat icon issue on nginx server
  • FixedFixed url slug issue

3.0.6 [24th October 2020]

Fixed

  • FixedFixed country block settings error
  • FixedFixed some issues of theme2020
  • FixedFixed header image upload issue on live edit mode
  • FixedFixed some other minor issue incliding XSS vulnerability

3.0.5 [2nd September 2020]

Fixed

  • FixedXSS vulnerability fixed
  • FixedFixed login & register popup width issues

3.0.4 [22th August 2020]

Fixed

  • FixedSome minor issues

3.0.3 [20th August 2020]

Added

  • AddedAdded URL Type in Custom Field

Fixed

  • FixedFix the display issue of custom Field on ticket open page in Theme2020
  • FixedCustom CSS (Style) issue has been fixed in Theme2020
  • Fixedadded Footer Copyright Text in Theme2020

3.0.2 [14th August 2020]

Fixed

  • FixedSome minor issues

3.0.1 [14th August 2020]

Fixed

  • FixedSome minor issues

3.0 [13th August 2020]

Added

  • AddedAdded modern theme- theme2020
  • AddedAdded Live Edit Feature
  • AddedChat button can be visible in any site
  • AddedAdded FAQ Panel
  • AddedAdded Testimonial Panel
  • AddedAdded MailChimp API

Fixed

  • FixedSome minor issues

2.2.2

Added

  • AddedAdded new admin panel security , check on security settings
  • AddedCountry access for control

2.2.0 [28th November 2019]

Added

  • AddedSpam email blocker feature added
  • AddedAdded SSL Type in SMTP Settings

Fixed

  • FixedFixed some minor issue and also added some search property

2.1.8 [26th June 2019]

Added

  • AddedRTL Support Added
  • AddedElite Licenser Support verification system added
  • AddedAdded Addon System, check Admin Settings >> Addons

2.1.7 [10th March 2019]

Fixed

  • FixedUpdate custom field category input, now you can set multiple category in on custom field

2.1.6 [10th March 2019]

Added

  • AddedAdded custom field help text HTML support

Fixed

  • FixedUpdated smpt connection for gmail smtp
  • FixedFixed remote login custom field bug
  • FixedFixed Category parent and clild view problem
  • FixedAssign and notification rule bug fixed

2.1.5 [20th January 2019]

Added

  • AddedAdded GDPR regis- tration form message option ( Enable it, App Settings-GDPR Settings)

Fixed

  • FixedUpdated assign rule system, now it is support multiple notification user for one category. So you can set multiple user on notification.

2.1.4 [06th January 2019]

Added

  • AddedAdded disable/enable like dislike buttion feature

Fixed

  • FixedFix envato login bug

2.1.3 [23th December 2018]

Fixed

  • FixedFixed email to ticket bug

2.1.2 [13th December 2018]

Fixed

  • FixedFixed some bugs

2.1.1 [13th November 2018]

Added

  • AddedAdded reply to email in email settings
  • AddedAdd support of custom field in remote login

Fixed

  • FixedFixed page update bug
  • FixedFixed many minor bugs

2.1.0 [25th September 2018]

Added

  • AddedAdd many more language support,Brazilian Portuguese, Spanish (Colombia), Indonesian, Italian (Italy), Japanese (Japan), Korean (Korea), Dutch (Netherlands), Russian, Thai (Thailand),

Fixed

  • FixedFixed many minor bugs

2.0.8 [21th September 2018]

Added

  • AddedAdded GDPR Compliance settings

2.0.7 [16th September 2018]

Added

  • AddedAdded work log feature

2.0.6 [16th July 2018]

Added

  • AddedAdded country block feature

Fixed

  • FixedFixed Date Format bug
  • FixedUpdate Language

2.0.5 [16th July 2018]

Fixed

-Fixed Admin Create Ticket Bug

2.0.4 [16th July 2018]

Fixed

  • FixedFix some missing language translation (Please update your override language)

2.0.3 [14th July 2018]

Fixed

  • FixedFix some missing language translation (Please update your override language)
  • FixedFixed social cancel error message

2.0.2 [11th July 2018]

Fixed

  • FixedSupervisor(Non Super Admin User) Chat Access added
  • FixedFixed some other issues

2.0 [5th July 2018]

Added

  • AddedWeb Chat Feature added
  • AddedTicket Auto closing system added
  • AddedTicket Assigning Rule Creation feature added
  • AddedAdmin ticket creation feature added
  • AddedAdmin note on Ticket or User feature added
  • AddedAdded Google Analytics
  • AddedAdded Multiple Payment Currency
  • AddedAdd Client form added in admin panel.
  • AddedClient can update their timezone in client panel

Fixed

  • FixedUpdated Client Info in admin panel
  • FixedClient Password Reset option in Admin panel
  • FixedTicket delete option added
  • FixedAttach file on Knowledge Creation.
  • FixedUpdated many small issues

1.5.13 [16th April 2018]

Added

  • AddedAdded Envato Login Button

1.5.12 [11th April 2018]

Added

  • AddedAdded another way to set password of and user by admin User List in admin panel.

1.5.11 [10th April 2018]

Added

  • AddedAdded view(design) and language override system
  • AddedAdd html editor on Announcement

Fixed

  • FixedFixed character problem of Announcement and Canned message
  • FixedFixed some other bug

1.5.10 [16th March 2018]

Added

  • AddedAdded Ticket Delete Option
  • AddedAdded Admin user archive option
  • AddedAdded Site User Profile Photo upload feature

Fixed

  • FixedUpdated site user profile
  • FixedFixed some minor bug

1.5.9 [09th March 2018]

Added

  • AddedAdded new feature, seen/unseen by ticket owner status in admin ticket details

Fixed

  • FixedFixed some bug

1.5.5 [25th February 2018]

Added

  • AddedAdded remote server login
  • AddedAdded featured video option for knowledge
  • AddedAdded option for choose language separately for Admin Panel and Site.

Fixed

  • FixedUpdated app settings and more flexibility or setup option added.

1.5.2 -1.5.4

Fixed

  • FixedLanguage file updated

Version 1.5

Added

  • AddedAdded Multi-Language Support
  • AddedAdded Email and On Screen Notification

Fixed

  • FixedFixed Some bug
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