Refund Policy for Appsbd Digital Products

At Appsbd, customer satisfaction is important to us. We offer a fair and transparent refund policy for all digital products. Please read the following terms carefully before making a purchase.

When You Are Eligible for a Refund

You may request a refund within 30 days of purchase if any of the following conditions apply:

You’ll get the refund, if

• Item is not as described.
• Item has a security issue.
• Item support is not as promised.
• An item that has not been downloaded yet.

You’ll not get the refund, if

• You purchased an item by mistake.

• You changed your mind.

• You don’t have enough skills to use the item.

• There is an issue with third‑party plugins or scripts.

• The item conflicts with a third‑party add‑on or does not work with a third‑party add‑on/plugin/script.

• Your server has limitations that prevent using our item.

• The issue you mentioned is not correct.

• After renewing the subscription.

• You purchased a single‑domain package but want to use it on a multisite.

Refund Request Process

Before submitting a refund request, you must contact our support team and provide complete details about the issue you are experiencing.

Our team will investigate the problem and attempt to provide a solution. If we are unable to resolve the issue within 48 hours of active support communication, you may become eligible for a refund under the conditions outlined above.

Please note that refund requests submitted without first contacting our support team may not be approved.

Support Information

Our live chat service is intended for presales inquiries only. For technical support, troubleshooting assistance, or refund-related requests, please create a support ticket or contact us through our official contact page.